Terms of Service

KivCloud provides web hosting services, account management, and related services. By using the service, the client confirms acceptance of these Terms.

• Client agrees to provide accurate information during registration.
• Client is responsible for account security (password, 2FA).
• KivCloud may request identity verification for suspicious activity.
• Account sharing between unrelated parties is not permitted.

• Payment is made in advance for the selected billing period.
• Services may auto-renew unless cancelled before renewal date.
• Non-payment may lead to suspension after a warning.
• Prices exclude VAT where applicable.
• KivCloud may change pricing with 30 days notice.

• No malware, phishing, spam scripts, illegal content, DMCA violations, DDoS, crypto mining, or unauthorised reselling.

Automatic daily backups (JetBackup), 14–30 day retention. Client responsible for their own critical data backups.

99.9% monthly uptime guaranteed. Maximum liability: last month's payment.

KivCloud may suspend for AUP violations, non-payment, or security threats. Client may cancel anytime via account panel.

Governed by the law of the Republic of Poland. Contact [email protected] before any claim.