Privacy Policy

This Privacy Policy explains how KivCloud processes personal data in connection with the operation of our website and the provision of hosting services.

We process data in accordance with the GDPR (Regulation (EU) 2016/679) and applicable national legislation.

For privacy enquiries: [email protected] (subject: Data Protection).

4.1 Website Visits

IP address, browser type, OS, date/time, pages visited, referrer, security events.
Legal basis: Legitimate interest (Art. 6(1)(f) GDPR).

4.2 Client Account

Name, email, billing data, session security data. Legal basis: Contract (Art. 6(1)(b) GDPR).

4.3 Payments

Card details not stored by us. Processed by Stripe, PayPal, and crypto networks.

4.4 Hosting Services

Technical account data, your content (files/DBs), access/security logs.

4.5 Cookies

• Essential: Required for site operation.
• Analytics/Marketing: Only with consent.

• Payment providers (Stripe, PayPal)
• Infrastructure providers (Cloudflare, EU data centres)
• Competent authorities — when legally required

• Account data: Duration of contract + statutory requirements.
• Technical logs: Limited period for security/diagnostics.
• Support: Until resolved, plus limited additional period.

• Access · Rectification · Erasure · Restriction · Portability · Object · Withdraw consent

[email protected] — subject: Data Protection.

Lodge a complaint with your EU supervisory authority.

Services not directed at under-16s. No automated profiling with legal consequences, except payment fraud detection.

Current version always available here. Last update: 03.03.2026.